Chef: What it is and how it may help you

Updated 3 months ago by João Tupinambá

The chef is our content recommendation system.

Contents are delivered to users at random and in accordance to a priority defined by the administrator on the home page.

The expected behaviour is: once accessed, a content should not appear again on this user's recommendation block, but it will still be available for access in the company's workspace (in the space page, inside a mission, etc.).

Why use chef?

The chef is a great way to provide your collaborator with a constant learning flow, varying themes and the order of the content to be delivered.

Every time the page is refreshed, new content will be available, bringing a feeling of constant renewal of the platform, keeping the home page dynamic.

The algorithm is formed by flows, which are configured by the platform administrator.

A flow is a topic into which you would like your collaborators to go deeper or to be consumed with more priority than other contents on the platform.

Contents that are part of the recommendation block do not have a pre-established order. They are usually items that can be consumed freely, such as articles, interesting materials, among others.

With this feature, in a single block you can create multiple flows for one or more audiences, determining the priority of each flow for each audience.

Flows operation

Within a flow, it is possible to bring content from different places: an entire space, an entire section or a single content.

Each flow is created with a different weight for each audience. The greater the weight, the more likely the flow will appear on that audience's page.

Consider the following flows and their audiences:

Spreadsheet example:
  • Recipe: determines the number of blocks;
  • Audience: the team's name which will access that content;
  • Goal: "discovery" is what makes the content appear in a random order;
  • Type: where the content is coming from (space, section or content);
  • ID: Skore's identification number for that content, section or space (to know how to find it, click here);
  • Throttle: corresponds to the weight that the flow must have for this audience (varies between 1 and 10);
  • Name: the flow's name;
  • Description: optional. We usually use it to identify which item we are picking in "type".

In this spreadsheet, 4 flows were created with their respective weights: Leadership training (weight 10), TEDs (weight 8), Internal management (weight 7) and Work tools (weight 5). Each one of them brings content from different sections of the workspace.

By default, the chef's block is configured to bring 3 flows, with one content each (changing this pattern is an option, it's the customer's choice).

Using this pattern in the example, we have competition between the 4 flows. According to the weights, the probability of the 'Work Tools' flow will be the lowest among the others, which means that the contents with greatest chance of appearing are those of leadership, followed by 'TEDs' and then 'Internal management', as shown in the example below:

Time de Vendas' view:

Now that you understand what the chef is and may want to add it to your workspace, we have an article explaining its configuration here.

For any other questions, contact your CS or our support team :)

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