Missions management

Updated 2 months ago by Ighor Melo

Through missions it becomes possible to direct content or courses to either a particular audience or to everyone with access. If you would like to see a broader article about missions before starting building your own, click here.

On our reports you'll find all relevant information about the progress of the user in a mission, such as: start date, completion, grades on activities, time until completion, among others.

Progress checkmarks appear as the user concludes the contents in the mission (steps). In addition, you can set a minimum percentage to pass exams or activities and choose the number of retries and the time interval between them.

The contents that can be part of a mission are very diverse: PDF, videos, SCORM, Applique courses, Typeforms, exams, texts, contents with activities, among others.

Here's a step-by-step made to help you build a mission and clarify any doubts. =)

Missions management

The access to the missions manager is made on Skore for students' sidebar. Thus, if you're still on Skore Admin, click on Try Skore for students:

Then, click on Missions Management:

You'll be directed to the manager's main page, where you'll see the button to create a new mission and below will be the list of created missions, where you can edit, duplicate, archive and publish or unpublish each one.

Only users with an admin profile can manage missions. The rest of the users can only access them to consume the content - experts and leaders cannot set up missions in Skore. However, leaders can check the progress of their followers on missions in the reports tab.

Creating a new mission

After clicking on Create new mission (Criar nova missão), you will be directed to the mission configuration window.

This window will be divided into 04 tabs: (a) General information (Informações gerais), (b) Prerequisite (Pré-requisito), (c) Public (Público) & (d) Content (Conteúdo).

General information:

In this page you can insert a name, description and a cover image for the mission.

Beyond that you can define a Due Date and a Consumption type. If you choose a due date, the student will see a visual alert with the defined date. It's important to know that choosing this option will not block enrollment in the mission, even after the date. There are three options to choose from:

  1. No due date: No date - the user can interact with this mission at any time;
  2. Specific date and time: The administrator sets a specific date and time. Attention: setting a specific date and time serves only as a visual alert to users and not as a mission block, that is, if the date has already passed, the mission remains available to the user and they can enroll normally;
  3. X days after enrollment in the mission: The configured time will be counted from the moment the user enrolls in the mission - in this option, it is also a visual alert and not a block.

There's an example on the image below: the mission on the left has a due date, notice the yellow label that is shown on the mission's cover. The label will be green if the due date is still far away (over 3 days), red if the due date has passed and yellow if the due date is in between. 

Last but not least, there's the consumption type, where you'll define if the student can consume the steps freely (in any order) or if it needs to be step by step, following the sequence in which the steps are ordered (for example: in order to access step 2, the student has to finish step 1, and so on...).

This is how sequential comsumption looks like:

After setting up all the information on the first tab, click in Save (Salvar) at the bottom of the page: 

Prerequisite:

In this tab you can define whether the enrollment on the mission must depend on the completion of another mission to be unlocked for the user.

Just select which mission will depend on which one(s) and click the Add (Adicionar) button.

An example of using this feature is: a new user will only be able to access the X, Y and Z missions, if they complete the Onboarding mission.

Public:

In this tab, you'll set up which audience will have access to this mission. 

It is standard that, if you choose not to configure a specific audience, the mission will automatically be available for all users. 

If you choose to set a specific audience, the mission will only be accessible to those users. 

In case you want to make the mission available to one or many specific users, simply look for the user(s) on the right side and click on Add user (Adicionar usuário) and if you want to restrict the mission to one or many teams, look for the team(s) on the left side and click on Add team (Adicionar time).

Content:

In this tab, we choose which contents (already added to Skore) we want to become steps of the mission. 

It is also possible to create stages (with one or more steps) within each mission and separate them by subject, for example. This makes your mission more attractive and organized for the user, creating a better experience. 

A good practice here is not to insert a lot of stages and a lot of steps as this makes the mission tiresome for the user and ends up not getting the engagement we want.  

Click on Manage stages (Gerenciar etapas) to create and edit stages.

 

To include new steps:

  1. Click on Create new step (Criar novo Passo);
  2. Select the stage in which this step will be contained;
  3. Select what you want to include in this step: Here, you can include a single content, an entire section or an entire space. In the option of including a space or section, the platform will take a 'still picture' of all the contents that are inside the space or section at that moment and pull these contents to the mission!
  4. Make reference to where this content is within the Skore. You must refer to the group, the space and the section where the content is.
Hint: Missions pull contents from spaces and turns them into steps. To make it easier, you can create a space in your Skore workspace and add only contents that will be part of missions and set the permissions to match the audience of the mission. 
If new content is added to the space (or section) after setting up the mission, this will not automatically reflect in the mission! In this case, the administrator must manually add these new contents to the mission, creating new steps.

The next screen will pop out and you only need to follow the order to create the first step of your mission: 

  1. Select the Stage;
  2. Select the Group;
  3. Select the Space;
  4. Select the Section;
  5. And finally select the content that will become a step.

Now, repeat this process until you included all steps that will be part of this mission.

Individual setup of each step:

As soon as you add your first step, this is how it shows: 

You can reorder the steps however you lick. Simply click on Order steps (Ordenar passos), and drag them around to order as you wish. 

After you add the first step, it will be selected as in the printscreen above and you'll have more options rolling down the page.

Here you can edit your step cover image, name and description.  

Hint: Use canva.com to help you create beautiful cards. The dimensions you need are show right below the card model. =)

CONTROLLER

The controller can be used to limit the user's access to the step. There are the following possibilities:

  1. Anytime (A qualquer momento) - the user can consume this step at any time;
  2. X days after mission enrollment (X Dias a partir da matrícula na missão) - after the user enrolls in the mission (by clicking on the START button), the step will only be released after X days;
  1. Date and time (Data e hora específica) - you define the date and time that the user will be allowed to access the step. For example: Available at 10/12/2019 - 08h47 a.m.

After setting up the controller, steps will be blocked for the user until the time comes for them to be unlocked. On the image below you can see how the student will see the step, with a "lock" showing them that they can't access it yet.

SUCCESS CRITERIA

There are three types of success criteria in a mission step:

  • Access: Simply accessing the content marks it complete;
  • Consumption: The user must consume at least 80% of the content for it to be marked as completed. This criterion is recommended for video and PDF content;
  • Approval: If your step has an activity or an exam, you can define the success criterion based on the percentage of answers that the user gets right:
    • Percentage 0% - The user does not need to reach a minimum percentage to pass the exam, but needs to finish the activities (all questions) to mark the progress in the step;
    • This criterion can also be used in contents with Typeform forms (properly integrated) and in SCORM courses. This way, the user will need to complete the content to mark the progress in the step;
    • Percentage greater than 1% - The user must pass the minimum percentage (that you configure) to mark the progress in the step;
    • Configuration of the number of retries + configuration of the interval between retries: you can determine that, if the user does not reach the minimum percentage for approval, they can redo the activity X times or unlimited times;
    • It is possible to configure the time interval between retries (in minutes). If this is not needed, just enter '0' and click to update the step.

After configuring everything relative to the step, ALWAYS click on Update step (Atualizar passo). 

After finishing adding your stages and steps, check if you'll make any changes and if steps are in desired order. If everything is ok, then click on Save (Salvar), the green button on top right corner:

After you save, you'll be transferred back to the first page where all your missions will be listed.

Now you just have to click Publish (Publicar) for the mission to be available for its audience:

In addition to the option to Publish and Edit, there is also the option to Duplicate (Duplicar) a mission. This feature exists as a way to assist the administrator in creating a mission that is similar or equal to another.

When the administrator selects the Duplicate option, a new mission is created with the same steps and success criteria. This new mission can be edited and then made available to users.

EDITING A PUBLISHED MISSION

Any change made (deleting, editing or adding steps) on an already published mission will NOT be applied to users that have already completed this mission. 

How to delete a step? 

Just click on the content tab Conteúdos, select the step you want to delete and erase it by clicking on Delete (Apagar).

How will the mission be shown to the user?

After finishing everything and publishing your mission, it will be ready for user access and look like this, pretty gorgeous: 

Doing the mission (user point of view)

To start the mission, the user must click on the Start button:

After clicking on the button, the user will see the mission's due date, number of steps, progress bar and message of mandatory consumption:

Rolling the screen, the user will have the steps unlocked and can start consuming them (freely or sequentially, according to the configuration you made when setting up the mission):

Upon completing the mission, the user receives the completion message, along with the completion date:

That's it! Now just create more missions to develop, train and engage your team!!!

In case of any doubt, reach out to us at support@skore.io. <3


How did we do?


Powered by HelpDocs (opens in a new tab)